Order Process

1.Orders may be placed directly online or by contacting one of our sales representatives. You may also call +86-760-22348618 for assistance. All orders sent in via email or fax will be processed.


2.A copy of your sales confirmation order will be emailed to you for signature. Lead times will be noted on the sales confirmation order. The order shall take effect after the signature confirmed from the buyer


3. All in stock items will ship within 7 business days.Many fixtures may be in production with a typical lead time ranging from 4 – 8 weeks. We recommend you begin your lighting selection early in the decorating process and consider lead times.


4.Trade terms:EX-works for samples & less container order,FOB terms for order in container. That means,you need to inform our sales representatives of your forwarder information in advance.We will be pleased to offer our transportation plan under CFR or CIF.Related costs will be charged.


5.Package: Brilliant standard export safe packing.Please advise our sales representatives if you need customized packing.


6.Electrical appliance standards: Stocks defaults to European CE standard.Please advise our sales representatives if you are from other countries.The cost will be a litter different if you need UL,BS,SASO.etc.


7.If a fixture appears damaged in transit, please contact us at +86-760-22368853 within 24 hours of arrival and retain all packing material for the carrier claim inspection. A sales and customer service representative will arrange the replacement order as quickly as possible. 

Contact us
address : 4F,D-Building,CLEC center,#368 of Haizhou DongAnBeiLu,Guzhen Town,Zhongshan,Guangdong,PS code:528422 China
contact : +86-760-22368853 E-MAIL:INFO@BR-CHINA.NET
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